Terms of Use

1. About these terms

These Terms of Use ("Terms") govern your use of the Dr. V Weight Management patient portal and journal (the "Service"), provided by Weightabolism (Dr. V), 21021 Ventura Blvd, Suite 101, Woodland Hills, CA 91364, USA ("we", "us"). By creating an account, signing in, or ticking the acceptance box, you agree to these Terms. If you do not agree, do not use the Service.

2. Not medical advice; emergencies

The Service, including its calorie, BMR/AMR and protein calculators, targets, alerts, reminders, library content, recipes and AI suggestions, is provided for tracking and general education only. It is not a diagnosis, treatment, or a substitute for the advice of your physician or care team. Your treatment decisions are made with your clinician, not by the Service. Talk to your clinician before you change your diet, exercise, supplements or medications.

The Service is not monitored in real time and is not for emergencies. If you think you may have a medical emergency, call 911 or your local emergency number. Reminders and alerts are conveniences and may be delayed, missed or wrong.

No specific weight loss or health result is promised. Results vary from person to person.

3. Eligibility and your account

• You must be at least 18 years old. The program is not offered to minors.
• Give accurate information and keep it up to date, including your date of birth.
• Keep your password secret, do not share your account, and tell us promptly at drvaziri@doctorvaziri.com if you think someone else has used it.
• You are responsible for activity under your account unless you told us it was compromised.

4. Your health information

You choose what you enter. What you enter may be health information. Before you use the Service we ask for your separate, explicit consent to collect and process it, as described in the Privacy Policy, the Consumer Health Data Privacy Policy and the Notice of Privacy Practices. You may withdraw consent at any time; if you do, you will not be able to keep using the Service.

5. AI assistant

The AI journal assistant is optional and switched on only if you separately consent. It sends the text you type to an AI service provider to suggest journal entries. Suggestions can be incomplete or wrong. They are not medical advice, you must check them, and nothing is saved until you apply and save it. Do not type information about other people or anything you do not want processed.

6. Acceptable use

Do not: use the Service unlawfully; access or try to access another person's data; probe, scan or test the security of the Service; copy, scrape, or reverse engineer it; introduce malware; impersonate anyone; or overload or disrupt it. We may suspend an account that does.

7. Your content

You keep ownership of what you enter. You give us a limited licence to host, process and display it to you and to your care team so we can run the Service and the program. We do not sell it.

8. Subscriptions and payments

Some features of the Service require a paid subscription. The available plans (tiers), prices and what each includes are shown on the My subscription page before you pay. Subscriptions are billed through PayPal on a recurring basis and renew automatically each billing period until you cancel. You authorize us, through PayPal, to charge the plan price (plus any taxes that apply) at each renewal. We never receive your card or bank details; PayPal's own terms and privacy policy apply to your payment.

• Cancelling. You can cancel at any time from My subscription (or in your PayPal account). You keep access until the end of the period you have already paid for. Cancelling stops future charges; it does not refund the current period unless the law requires it or we tell you otherwise.
• Changing plans. Switching starts the new plan right away and cancels the old one. The remaining days of the old plan are not refunded.
• If a payment fails or a subscription ends. You can still sign in and see your information and history, but features that create or change entries, use the AI assistant, run calculators and similar actions are locked until the subscription is active again. We never delete your data just because a payment is missed.
• Price changes. If we change a plan's price we will tell you in advance, and the new price applies from your next renewal after that notice. You can cancel before then.
• Clinic fees. Fees you pay a Dr. V clinic for care are separate and governed by your agreement with that clinic.

9. Appointments and online visits

You can book appointments, in person or online, with practitioners at the clinics of your clinic group, using one account. Times are shown in the time zone noted on the booking page. Please cancel from the portal if you cannot attend so the time can be given to someone else; a clinic may cancel or change an appointment and will tell you when it does. Online visits use a video-meeting link (for example Zoom or the practitioner's own meeting room) shown on your appointment. Use the link only for your visit, and do not share it. Online visits are not for emergencies. The "Add to Google Calendar" button only opens a pre-filled event in your own calendar; it does not give us access to your calendar.

10. Text message reminders

Text messages are optional. If you give your mobile number, verify it with the code we send, and agree, you consent to receive recurring automated text messages from us at that number: the reminders you set up, appointment confirmations, day-before appointment reminders and cancellation notices. Consent is not a condition of using the Service or of buying anything. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time, or HELP for help; you can also turn texts off or remove your number in Preferences. After STOP we send one confirmation at most and then no more texts unless you opt in again. Carriers are not liable for delayed or undelivered messages, and texts can fail or arrive late, so do not rely on them alone for time-critical needs. Texts are generic and not a secure channel: they do not contain your health details, and you should not reply with any. Texts are sent to the number you verified; keep it current and remove it if you give up the number. See the Privacy Policy for how we handle your number.

11. Third-party services and links

The Service may link to services we do not control (for example a pharmacy, maps, restaurants, Google sign-in and Google Calendar, PayPal, Zoom or your text-message carrier). Their terms and privacy practices apply when you use them.

12. Changes and availability

We may change, suspend or discontinue features, and we may update these Terms. If a change is material we will tell you and ask you to accept the new version before you continue. Using the Service after a non-material change means you accept it.

13. Disclaimers and limits of liability

The Service is provided "as is" and "as available". To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for loss caused by your reliance on the Service instead of professional advice, and our total liability to you for claims about the Service is limited to the greater of the fees you paid us for the Service in the previous 12 months or US $100.

Nothing in these Terms limits liability that cannot lawfully be limited, including for gross negligence, wilful misconduct, fraud, or death or personal injury caused by negligence, or removes rights you have under mandatory consumer-protection law where you live (including EU and UK consumer law). Clinical care you receive from a Dr. V clinic is governed by your agreements with that clinic and by professional standards, not by this paragraph.

14. Ending your use

You can stop using the Service at any time and ask us to close your account or delete your data (see the Privacy Policy). We may suspend or end access if you break these Terms or the law. Medical and security records that we must keep by law are kept for the legally required period.

15. Governing law and disputes

California law and applicable US federal law govern these Terms, without regard to conflict-of-laws rules, except that mandatory consumer law where you live still applies to you. Before starting a formal claim, please contact us at drvaziri@doctorvaziri.com so we can try to resolve it informally for at least 30 days. Otherwise, claims are brought in the state or federal courts in Los Angeles County, California, and you and we consent to those courts, except that if you live in the EU, EEA or UK you may also bring claims in the courts of the place you live. These Terms do not require arbitration or waive class-action rights.

16. Electronic records and notices

You agree to receive notices and to sign agreements electronically, including these Terms, our privacy documents and any later versions. We record the date and time, version, and the IP address and browser from which you accepted, as proof of your acceptance. You can ask us for a paper copy of any document.

17. General

If part of these Terms cannot be enforced, the rest stays in effect. Our not enforcing a term is not a waiver. You may not transfer your account. These Terms, together with the privacy documents, are the whole agreement about the Service.

18. Contact

Weightabolism (Dr. V), 21021 Ventura Blvd, Suite 101, Woodland Hills, CA 91364, USA. Email drvaziri@doctorvaziri.com. Phone (818) 704-1188.